AC.1.1 Discussing the range of decisions to be taken (M1)

According to Borghoff and Pareschi, (2013, p.90), the decision-making process can be considered as the most important part in every business companies. The success of a company depends upon the decision taken by the managers.  Samsung wants to launch some products in the UK; therefore, it is necessary for Samsung to adopt a right decision. The effective decision can support the company to build a proper working team and management systems. Along with this company takes decisions to solve issues of the company. There can be some different decision-making process adopted by Samsung, the UK as strategic decisions, programmed decisions, non-programmed decisions, tactical decisions and operational decisions. Therefore, it can be said that by these processes Samsung can take a chance to make a right decision.  

Various information can be gathered through variety types of sources. Like the primary and secondary information. This information may be placed in a secure place as storage to use for the future uses. All the provided information can be benefited for an organization to achieve the business objectives regarding gaining the competitive advantage and earning a huge number coif productivity.

A.C1.2 Examining the information and knowledge needed to ensure effective decision-taking(M1)

Information and knowledge about the competitors of an organisation, demands of customers, feedback about the company are most effective part of the company (Schwalbe, 2015, p.45). This information is always helpful for each organisation to make proper decisions about their future. Samsung also should have some information and knowledge about these things, as the company wants to take some decisions. Over this knowledge, the company can plan their strategies to improve their business or the products of the organisation. Otherwise, the new strategies cannot give any positive results to the company. Therefore it can be said that first of all Samsung has to gather all knowledge about their rivals, a market value of their products, needs or demands of the customers. With the help of these things, Samsung can take effective decisions to impress the people of the UK.

1.3 Assessing internal and external sources of information and understanding(M1)

Internal and external information of an organisation may give a positive impact on the stakeholders of the company (Hwang and Yoon, 2012, p.123). External and internal information can help the organisation to gather whole details about a position of the organisation. There are some sources of internal and external information of an organisation. The sources can be identified with gathering information. This includes:

Personal and administrative information: In this information, the company can gather information about their personal works of the company. This information provides all details about productivity, distribution and so on. Samsung can find this effective way to understand their business.

The external sources include internet facilities, taking feedback. These sources can help Samsung to gather external information about rivals or their own company.

1.4 Justifying recommendations for improvement

Samsung is a popular company of Korea. The company has distributed their product among various countries of the world. The products of Samsung can be considered as demanding. Samsung should adopt some beneficial decision to get more profit in the UK. Therefore, Samsung has to find a way to gather internal and external information. It has discussed above that information can always help every company to take new decisions. It is impossible for Samsung to understand about their rival companies, products, positions, demands of the company without information. The manager of Samsung UK should take feedback about their products from customers; they may also ask the demands of people. This can help Samsung to improve their management in the UK.

Evaluating internal and external sources of information

External and internal sources of information provide the company detail information about each thing (Zsambok and Klein, 2014, p.190). Financial information can be considered as internal information. In this information, a company can get the details about their finance as taxes, profits, loss, expansions. Therefore, it can be said that this information source can give a positive impact on the company. The company wants to gain profit, so this source gives a clear idea about profit. According to There are some more sources of internal information. The information includes marketing information, administrative and manufacturing information. Along with this, the feedbacks, websites, campaign always have effectiveness in the company. Therefore, it can be said that the internal and external information sources help the company in their decision-making process.


2.1 Identifying stakeholders for a decision-making process (M2)(D1)

Stakeholders are an essential part of every company (Anderson et al. 2015, p.200). With the help of stakeholders, a company can plan their future and present as well. In a company, there can be two types of stakeholders as internal stakeholders and internal stakeholders. Samsung also have these two kinds of stakeholders and those stakeholders help the organisation to improve. The internal and external stakeholders can be:

Internal stakeholders are employees, manager. The external stakeholders are government, partners, bank, NGOs. Samsung has to identify their stakeholders and make good relation with the stakeholders. The good relationship with stakeholders helps the company in decision-making. Samsung uses their internal stakeholders to implement the new decision as the internal stakeholders can give proper help in a decision-makin


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