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Resource and talent planning is an essential function that includes coordination among recruitment department as well as businesses in order to identify best talented employee who can contribute in achieving targeted goals and objectives of the company. This report is based on Argos, which is a British catalogue retailer introduced by Richard Tompkins in 1972. Argos is subsidiary company of Sainsbury which was headquartered in England. This report is going current labour market trend that are influenced by talent management team organisation. It also describes about different kind of legal requirement at the time of workforce planning. It also includes job description and person specification documents for effective recruitment and selection method. The description elaborates about different type of recruitment and selection method. And at last, it describes about HR life cycle and various strategies that can be used by an HR manager so that it can be implemented effectively in the company.
Workforce planning is a an effective approach which is adopted by organisation's in order to meet needed requirement of organisational goals and objectives. This approach is used by organisation at regular basis need of human resource can be fulfilled in the given time frame.
Workforce planning: It is a continual process used to align the needs of the organisation with its workforce to create a balance between them. Also it ensures a proper balance between its basic requirements such as regulatory, service and production etc. and the objectives of the organisation. It is the duty of the HR in this to ensure that right people are hired for the right position thereby minimizing the risks associated with executing business strategy.
Business organisation are updating their operational activities as well as other decision making process in order to enhance their growth rate. For this, company requires huge number of employees who can contribute in business activities for achieving their targeted objective. In relation to HR manager of Argos, this initially analysis recent labour market trend for the purpose of using best suitable one for their company. This trend helps organisation finding out employees who can be hired by the company on the basis of their needs.
Some of important market labour trend are described as below:
Part time Job: The main focus of human resource managers of Argos Ltd. is to retain most of their employees for a longer run as much as possible and to fill vacant positions by recruiting more employee's in the organisation. It is necessary for Argos Ltd. to recruit and utilise the strength of part time employee's also so that it will bring more efficiency in their working environment. There are many people who are unable to do a full time job so it is the responsibility if human resource to recruit them as a part timers and utilise their talents in a favour to increase productivity of an organisation
Work from home: As per the recent trend of labour market, work from home is considered as the best suitable option which preferred by employees. Because, it allows employee to perform their job responsibility from their home only. In relation to the HR manager of Argos, the team can avail this facility to its accounts department as they can receive their relevant detailed data from the company. These employees can do their work in best suitable hours and also coordinate with the office employees in their working hours.
Flexible working hour: Now a days, organisation also increases level of flexibility for employees. Here, flexibility means working time, it can be said that management department of Argos, can give this liberty to its employees in at least 4 times a month as every employee has their own responsibility in their personal life which which gets affected by their working life. Therefore, it can be said that if this trend is used by the company. It will help them in influencing number of candidates at market place so that they can be
Education and training outlook: The recent trend of education and training among labour influences every organisation to adopt this strategy. The human resource department of Argos Ltd. are currently recruiting more employee's in the firm and providing them appropriate training in accordance with their job profile. They also guides and motivate their employee's in terms of their education course which they want to pursue while doing a job in a organisation. It will help a firm to create a positive relation between a company and it's employee's that will simultaneously led to the overall development of both employee's and a firm.
Workforce planning is a strategy used by an organisation to identify labour needs and deploy workers efficiently by human resource technology. It is essential for organisation to identify all legal requirement before workforce planning as it is plays vital role in analysis of labour demand, trend analysis and supply forecasting.
In context to Argos Ltd. can use trend analysis to collect data and information that affect the future state of the firm. It will help the HR managers of Argos Ltd. in anticipating the employment data and anticipate the changes to develop an appropriate strategy for a business entity to meet market needs of dynamic business environment . It helps business entity to predict future events and also use to estimate uncertain events that occurred in past. It helps a business entity to move with the trend not against them. It has been observed that there are certain type of legal requirements which are required by an organisation to consider while planning for workforce in the company.
Some of them are described as below:
This act is made especially for employees in order to avoid certain activities that might be impact negatively on the employee. This act protects employees so from instant termination which can be given by the company without notice. In relation to Argos, this act should be considered by its management team while hiring its employees. Along with this, it is their responsibility to conduct any unethical activity which might harm them in future as every employees is aware about. This act also warn organisation to remain loyal with their employees and not terminate them without any notice. As might become big problem for them in future.
This act was created by the authorities to manage that an employee should not be discriminated regarding their age, gender, connections and other tactics. It will help Argos Ltd. to retain their staff members for a longer period to increase it's productivity. In this present report Argos Ltd. treat all their employees on a merit basis.
The main motive behind this act is to eradicate all gender inequalities and to have a culture in a firm in which work is assigned to all employees according to their skills and knowledge. Argos Ltd. Also require to compensate their employees in accordance with their performances and outcomes. It is measure that a company should take for smooth functioning of an organisation.
HR manager in every organisation requires certain skills which helps them in performing their job responsibility effectively in the company. As per the above stated current labour market trend and legal requirements at the time of workforce planning and talent manager, it required by an HR manager of Argos to have certain specific skills which help them in implementing similar kind of activity effectively.
These required skills are described as below:
Discrete and ethical: This skills shows knowledge and ethical responsibility of HR manager which required being consider by them while implementing their job responsibility. It reflects that as being HR manager of Argos, it is their responsibility to update themselves about legal laws which might influences their job responsibility. Along with this, it is mandatory for them to follow every legal law in order to remain loyal with the employees. This skill be helpful in securing organisation from government as they follow each and every law which is related to employees welfare.
Change management skill: Here, change management skill refers to the adaptability as labour market trend is changing day by day. It has been observed that employees now a day’s prefers to work comfortable working condition like flexible working hours, part time job extra. For this, it essential for HR manager to analyse these trend and avail similar working condition to its employees in order to retain them for long term.
Currently, Argos has faced various problems in keeping records of business transaction at its various stores. Due to mismanagement at workplace, in this regard, HR managers have suggested to hire some accountants. For this purpose, they have prepared some job documentation as shown below:-
Job analysis: Under this process, HR analyses how many staff are required for resolving above mentioned issues. Further, they give job description on company's websites and some newspapers to invite interested participations for interviews.
Assistant Manager in Accounts
Senior Manager of Account
Roles and Responsibilities
ØExcellent in handling accounts
ØKnowledge about taxation policies
MBA (Master degree in Finance Management)
8 to 10 years
10 to 15 lac per annum.
After preparing a suitable job description, further, they give a personal specification also on job portal. It will help candidates to match their resume as per specific job roles and responsibilities. For this assistance, a sample of CV is given below:-
Curriculum Vitae (CV)
To become successful person in life by achieving the set business goals and objectives.
MBA (Master in Business Administration)
10 years of experience in Accounts field.
ØStrong communication skills
ØProblem solving techniques
ØEffective Leadership skills
I hear by declare that information given above is true as per my experience and knowledge.
Recruitment methods refer to the various techniques that any organisation undertakes for the labour or manpower hiring. Different organisations use different types of recruitment methods as per their requirements. The various methods or techniques of recruitment which can be used by an organisation so that they can identify best suitable candidate for them. Out of the many recruitment options the basic 2 techniques of recruitment used by ARGOS are:
Nowadays the Internet has become a very major part of each and every person's life. Advertising over internet websites is quick easy and less time consuming process, also the costs incurred by the organisation is very low, also a larger section can be reached through internet.
Argos is a UK based company so people there are more technologically advanced and have better access to internet unlike INDIA.
In a company like Argos, it is the most extensively used form of recruitment because it helps to promote the growth of the existing employees thereby creating a sense of belongingness in them. It helps as a motivation factor and helps in boosting the morale of employees thereby improving the quality of their working. The candidates in internal recruitment do not require an entire interview with the managers as their track record is easily available with the organisation and also they are well aware of the culture of the company and its working environment. Also the internally hired staff takes less time to adjust to the new role and new working conditions as compared to the externally hired ones. Also when the promotions are done from inside the organisation it provides better opportunities for employees to develop professionally and also set an example for the junior staff. It creates a sense of trust and positivity in the people.
Selection is the process of picking up individuals with requisite qualifications and competence to fill jobs in the organisation.
“Selection is the process of differentiating between applicants in order to identify and hire those with a greater likelihood of success of a job.''
The various methods of selection are:
It is the most important part of the selection.Under this method or process,the higher management of Argos takes a face to face interview of the applicant.It is basically an in-depth conversation of the applicant with the employer .
It can be of various types for example one on one,panel interview,medical tests etc.It becomes an important part of the selection of an applicants they help the experts or management to judge the knowledge of the applicant and find out whether they are suitable or not.
Skills and experience are the assets of a good workforce in an organisation like Argos. Skills are the most important as they help the employee to mater tasks given and improve his ability and day to day work performance. Job specific skills are understood as the best quality skills a person can possess as they provide him experience with the day to day working and improving his quality of work.
As per the above stated recruitment method, HR manager of Argos is maximum preferring internal recruitment method in order to motivate its existing employees. Rest of the time company also prefers external method like web advertisement in order to bring new talent to the company. Along with this, for selecting employees Interview is considered as best suitable method to hire appropriate candidate for organisation.
Like other life cycles that are present in the different areas of working, human resource in business also has its own business cycle or life cycle. It involves the different stages that an employee goes through in an organisation and the role of HR manager of the organisation.
There are 5 essential steps of the HR life cycle which are described as below:
Recruitment is the process of hiring new applicants to the job. Hiring is a very crucial an important part because keeping or employing the correct person for the correct job is very important part of HR life cycle. The HR department needs to understand the job profile of every position and accordingly hire people who are well suited to the organisation. It is important for an HR manager to become an active listener so that the employees can easily convey their problems.
The Selection is a process of picking the right candidate with prerequisite qualifications and capabilities to fill the jobs in the organisation. It is a very lengthy process as it involves a series of steps that need to follow by HR before making the final selection. The selection process of every company differs from company to company as the selection depends on the working procedures of the organisation.
Orientation and boarding
At this stage it is very important for HR manager to create awareness and education in the employees about their job role, working conditions, expectations of the company. It also includes proper communication of the company's policies and procedures so that the newly joining employees are well aware about the rules, regulations and working culture. Further HR manager also conducts an effective induction and introduction session for the newly joined staff members so that they get know each and every staff member properly.
This is the fourth stage of the HR life cycle in which the evaluation of employee's overall performance is done. With the help of this review they analyse whether a certain person is suitable for the job or not. It is the duty of the HR to continuously challenge support and evaluate employees and give them a true feedback of their performance. For this, HR manager also provides time to time training and development to the employees so that they can function better and promote growth.
It is basically the process of developing new talent in the employees so that they can replace executives, leaders and other higher management employees when they leave the organisation. It is a process which occurs in all the organisations whether big or small profit or non- profit. It helps in keeping the organisation running even when the experienced employees may have passed out.
Entry and exit
There are certain roles of an HR that are to be mandatorily followed by him/her from the entry of an employee in an organisation to the time he leaves the organisation. The role of Hr starts from manpower planning that is checking how much manpower is to be hired to completing the necessary exit formalities when the employee leaves the organisation or passes away.
According to above mentioned HR life cycle it has been observed that life of an
HR is all about changes which took place in the overall process of organisation. It has been seen that HR manager adopts certain strategies which helps them in performing their Job responsibility effectively which contributes in attaining goals and objective of the company. Understanding an HR life cycle is not enough for HR manager but it is important for them to execute all of them in regular based activities of the company. Therefore, it helps the company in attaining its targeted goals and objectives. Implementation of HR life cycle in Argos is stated as below:
In this, at the first stage of HR- Life cycle manager mainly focuses on adopting effective strategy while recruiting and selecting candidates in the organisation. For this, talent management team (HR department) uses effective marketing strategies that helps in increasing awareness about vacant position of organisation. This marketing strategy attracts pool number of applicant towards company and increases option ratio for organisation. It also contributes in hiring best suitable candidate among lots of option as a result Argos, can fulfil its demand for vacant position in order to attain targeted goals and objective of the company.
Second stage of this life cycle talks about on boarding and orientation. This stage states that HR manager of Argos, is now required to implement high effective orientation program for new employees as it helps them to get familiar with all the employees. Along with this, HR manager of this company should select large pictures at the time of orientation in order to clear employees about organisational culture, places, activities like employee engagement etc. This helps organisation in making employees aware about them.
At this stage, HR manager focuses on implementing performance management in the organisation as it is a systematic process by which the overall performance of an organisation can be improved or determined by improving the working of each individual employee within a set framework and set guidelines. It is helpful for promoting performance by communicating the expectations of the company, defining and explaining the roles of each employee so that he can achieve successful results in the future. Similarly at Argos, the HR manager follows certain similar techniques for the development of employees such as timely evaluation of the work and performance of employee, giving proper corrective guidance for improvement, holding time to time meetings and seminars for keeping them motivated and positively charged.
In the next stage, it is required by HR manager of organisation to adopt strategy for succession planning so that they can reduce employment turnover in the company. This can be done easily by using employee engagement at workplace. It directly builds positive relationship among employer as well as employee which results positively in the growth of organisation.
In order to implement exit and transition, it is required by the HR manager of the Argos should maintain to every record in their sheet so that all the records of the employees remains safe at single place. This collected data can use in future according to its requirement at the time of exit.
As per the above mentioned report, it has been concluded that resource and talent planning is a most important department in the organisation as it helps them in increasing more number of employees in the organisation. It has been analysed that among current labour market trend part time job is an effect category which helpful for retail stores to increase its number employees. It is important for HR department to consider various tools legal laws while planning for the workforce. Different types of recruitment and selection methods have been used by organisation for hiring best employee for company. It can be said that if an HR manager is using effective strategy for implementing process of HR life cycle, then it will directly influence growth of organisation.
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