Glossary Mental Health


Nursing care involves several intervention that needs to be included in the care plan so that so that better services can be delivered to the patient. Proper communication skills are essential as that helps the nurses to communicate with the patients in appropriate manner. While dealing with patients of mental illness, it is essential for the nurses to ensure that they have knowledge of several aspects which is also crucial in enhancing the value of nursing care. Thus, in the present research study, discussion has been made regarding key terms that can be applied to the practice of nursing which can also enhance the effectiveness of service delivery procedure.

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Furthermore, in the research study, discussion has been included regarding nursing practices that are being followed in Australia along with the mandatory requirements. Nurses and midwives are required to be registered with the Nursing and Midwifery Board of Australia and they should meet the professional standards so as to carry out practice in Australia. Stating about my own working aspects, I can say that I have been working as a registered nurses in Australian Care home where I have to manage different types of patients. Most often, I get the chance to deal with mentally ill people; hence I always ensure that I am keeping my voice down so that patient may not get affected.

Key terms that would be of assistance to someone commencing work in mental health in nursing practice

In the practice of nursing, the most important aspect that needs to exist is communication which aids to maintain direct flow of information from one person to other. Communication is essential between nurses and patients so that to identify the exact situation that needs prominent treatment (Posselt, Galletly, de Crespigny & Procter, 2014). Nurses must have to polite with the patients so that they can make themselves comfortable and can share their problems appropriately. However, in the case of mentally ill people, nurses must ensure that they are using suitable modes of communication to communicate appropriately with the patients.

Along with this, proper communication is also required between nurses and families so that information about the patient can be given to the family members in accurate way. This is also essential in developing faith among the family members regarding the type of service care (Schulze, 2007). At the same time, it can also be said that communication between nurses and family members can aid in knowing about the past history of the patient through which appropriate services can be delivered. For instance- if the patient is mentally ill and does not know anything about the illness; then it is crucial for the nurses to communicate all the things with the respective family members.

Another important aspect that lies under key terms is communication between nurses and other health care practitioners (Shippee and 2015). It is crucial for the nurses to develop suitable communication with other health care entities so that prominent services can be delivered accordingly. At the same time, this is also useful in terms of getting support and assistance in care services. This can underpin the practice of nursing and at the same time, patient and family members can get appropriate services from health care entity.

Moreover, focus on developing relationship with the client is also essential under the practice of nursing; therefore this also needs to be considered in the care provision. It is an apparent aspect that patients can find themselves comfortable at the time when they get suitable degree of support from the nurses and care providers (Baum, MacDougall & Smith, 2006). Since, mentally ill patients are not expressive; therefore nurses working in Australia must try to focus on different communication patterns. There must be proper relationship among health care entities and patients so that prominent solution can be found out as per the problem. This highly underpins the practice of nursing care; therefore it is vital to include in the service provision (Colucci, Szwarc, Minas, Paxton & Guerra, 2014). Nurses must have the knowledge to motivate the clients so that they can get motivation to get recovered as soon as possible.

Hence, on the basis of entire discussion, I can say that I need to apply all such things in my practice as that will also enhance my service delivery capability and I will also be able to treat the patient in best and prominent way (Furnham & Hamid, 2014). While handling the process of nursing, I have to consider the importance of ethical code so that the practices can be carried out accordingly. This is essential for the purpose of enhancing the value of professional standards included in health care area. In this respect, I will also be ensuing that I am developing prominent relationship with my colleagues so that as a team I can develop my skills and capabilities (Gulliver, Griffiths & Christensen, 2010). This will also assist me in delivering better services to the clients. While working in Australian nursing home, I came to realize that mentally ill patients have anxiety disorders that ranges from feeling of restlessness to immobilizing bouts of terror. Thus, I have seen most people experiencing anxiety at some point in their lives and some nervousness while anticipating real situation (Hadgkiss & Renzaho, 2014).

Further, I have to make several changes in behavioural aspects so that I can show positive response to mental health patients who comprehend things from expressions (Happell and, 2014). I would also like to work with multi- disciplinary clinical team approach which delivers 24 hours intensive community services in the individual’s natural setting that help people with serious mental illness living in the community. I have observed that mentally ill patients usually experience wide range of issues in context of behavioural aspects; hence while dealing with such patients, I will ensure to use behavioural therapy (Kohrt and, 2014). The therapy often involves the cooperation of others especially family and close friends which also reinforces a desired behaviour.

Apart from this, to strengthen the nursing practices for mentally ill patients, I would also be getting assistance from The Care Programme Approach which is a system of assessing and looking after people with mental health problems (L'Abate, 2015). Thus, as per the approach, people can either be offered standard or enhanced care programme approach or they can have a regular review with the mental health team who look after such people (Posselt, Galletly, de Crespigny & Procter, 2014). Henceforth, I would be getting assistance from the approach so that I can treat mentally ill people in best possible manner. Hence, I can say that someone who wishes to commence work in nursing area must adhere to all the guidelines which are being stated in Nursing and Midwifery Board of Australia (Riggs, Ansara & Treharne, 2015).

Therefore, on the basis of entire discussion it can be said that nurses must also adhere to professional code of conduct as that is mandatory under mental health services (Schulze, 2007). I will be applying all such regulation in my practice so that I can enhance the value of mental services. Further, in this context, I can also say that in order to manage nursing practice, I have to focus on interpersonal communication terms and in that all the relative aspects should be handled suitably (Shippee and, 2015). At the same time, it is also crucial for to me to consider the importance of confidentiality and secrecy as that impedes the value of service delivery. Therefore, I can say that at the time of dealing with mentally ill patients, I will have to consider that I am not disclosing any of the facts in front of any unauthorised person (Slade, Teesson & Burgess, 2009).


Concluding the entire research work, I can say that while managing the practice of nursing, it is essential for the associated person to consider the importance of communication. Further from the study it is also analysed that apart from communication, nurses must possess the knowledge to provide proper care to the patients as this is essential in every dimension. I can say that if I would have to apply communication skills on my work profile, then I will ensure that I am considering all the aspects of communication in feasible manner. Therefore, I can say that while dealing with mentally ill people, I should consider the importance of including the family members in decision making process so that they can also analyse the type of treatment that is given to the patient. Henceforth, it can also be said that nurses must adhere to all the ethical and legal policies so that professional code of conduct can be followed in the practice of nursing. Therefore, as per the legal requirement, it is essential for me to consider all the dimensions that are necessary to work in Australian health care entity.


  • Baum, F., MacDougall, C., & Smith, D. (2006). Glossary: Participatory action research. Journal of Epidemiology and Community Health.
  • Colucci, E., Szwarc, J., Minas, H., Paxton, G., & Guerra, C. (2014). The utilisation of mental health services by children and young people from a refugee background: a systematic literature review. International Journal of Culture and Mental Health. 7(1). pp.86-108.
  • Furnham, A., & Hamid, A. (2014). Mental health literacy in non-western countries: a review of the recent literature. Mental Health Review Journal.
  • Gulliver, A., Griffiths, K. M., & Christensen, H. (2010). Perceived barriers and facilitators to mental health help-seeking in young people: a systematic review. BMC psychiatry.
  • Hadgkiss, E. J., & Renzaho, A. M. (2014). The physical health status, service utilisation and barriers to accessing care for asylum seekers residing in the community: a systematic review of the literature. Australian Health Review. 38(2). pp.142-159.
  • Happell, B. and, (2014). Consumer involvement in the tertiarylevel education of mental health professionals: A systematic review. International journal of mental health nursing.
  • Kohrt, B. A. and, (2014). Cultural concepts of distress and psychiatric disorders: literature review and research recommendations for global mental health epidemiology. International Journal of Epidemiology. 43(2). pp.365-406.
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