Introduction Customers are the vital element of any business and their satisfaction is the most challenging and important matter of account which impacts the business value of an entity. Thus, for gaining customer satisfaction it is necessary to enhance the services offered to them. (McGeady and ...

INTRODUCTION Hospitality sector refers to a group of industries that work toward providing services to travellers related to food, accommodation, leisure, lodging, cruise line, theme park, transportation etc. It include industries such as food & beverages, hotel, travel & tourism and event ...

Introduction Hospitality industry is concerned with providing services in accordance with hotel, tourism, events, lodging, transportation etc. This service sector is basically involved in providing quality services to customers so as to gain maximum satisfaction from them and retain them for ...

Introduction Hospitality sector refers to a service sector which focuses on providing services related to lodging, accommodation, cruise line, travelling, transportation, food and many more. Marriott International Hotel is an American multinational diversified hospitality company which manages a ...

Abstract Quality of food can be stated as degree of excellence of food items. It includes factors like taste, nutritional level, appearance, hygiene and more. Therefore, from food safety point of view, it is essential for restaurants and hotel industries deal in such sector to monitor the quality ...

Introduction Hotel and restaurant management are considered as bundled together and termed as hospitality or service industry. It compromises of various activities which aid a nation in developing its economy. Organisations which are dealing in this sector, set provision of food, drinks and other ...