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5 Ways to Enhance Communication Skills and Shine at Work27 Jul, 2018 3705
Communication is the foundation for all human relationships through which we exchange our ideas, opinions, and thoughts with each other. It is the building block for a business and a fundamental prerequisite for the accomplishment of its goals. And that’s why it has become one of the most sought-after skills by employers these days. In fact, it is believed that “what nerves are to human beings, communications are to an organization.”
Effective communication is imperative in all facets of day-to-day work life as it enables smooth operations, increases efficiency & productivity, and helps avoid the crisis. However, breakdowns in communications, verbal misunderstandings, confusing texts, and lost & poorly worded emails can be detrimental to your performance. So, if you are working while studying and wish to prove your worth in your workplace, then start improving your communication skills with these tips:
Be a Good Listener
Listening carefully and letting other people talk without interrupting is one of the best ways to be an excellent communicator. No one likes communicating with someone who only cares about putting his opinion on the table and doesn’t pay attention to what the other person is saying. If you don’t take time to listen to others, then it's going to be hard to comprehend what you're being asked to do. So, take time to practice active listening as it will give you the ability to understand what your manager or colleagues are trying to say, and respond appropriately.
Learn Non-verbal Communication
Your body language, eye contact, hand gestures, and tone of voice account for ninety percent of how an audience perceives you as a presenter. So, while giving a presentation, always keep your arms open and legs relaxed, and maintain good eye contact and a friendly tone. It will make you look approachable and encourage others to speak openly with you. Also, pay attention to their nonverbal signals while you are talking since it can give you an idea of how a person is really feeling.
Be Clear and Concise
Effective verbal communication means making a point while being precise. Whether you're talking to someone in person, on the phone, or via email, try to be as clear and direct as possible. If you go overboard with your words, then your listener may either tune you out or be unsure of exactly what is on your mind. Think about what you want to say before you say it; it helps you get your point across the other person without giving away too much information.
Maintain a Good Confidence Level
It is important to be confident when you are in a conversation with your manager or coworkers. Confidence shows them that you believe in what you’re saying and will follow through. If you hesitate to speak your mind and think that your input wouldn’t be worthwhile, then you should understand that the first step to being an effective communicator is knowing that you can make significant contributions to conversations. So, trust yourself and have the courage to convey your views to people.
Convey Respect for People and Their Ideas
People will be more open to interacting with you if you show respect for them and their ideas. During a conversation, doing simple actions, such as using a person's name, making eye contact, and actively listening make a person feel appreciated and valued. You can convey the respect on the phone by avoiding distractions and staying focused on the conversation. Also, take time to edit your emails. Sending sloppily written and confusing email can make the recipient think that you do not respect him.
Employing these ways in your daily routine will surely improve your communication. And once you learn the art of effective communication, you will be able to accomplish all your goals and flourish in your career. However, developing these skills will demand a lot of time which you may not be able to give due to your job and studies.
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