Operational Management of Marks and Spencer


  • Unit No: 4
  • Level: Undergraduate/College
  • Pages: 16 / Words 4121
  • Paper Type: Assignment
  • Course Code: D/508/0488
  • Downloads: 2028


Each and Every organization has some key elements, which play an important role in business environment and is called as operational management. it is very important for organization to managing, designing and controlling the business activities or operations effectively and efficiently. This management system is providing an idea for understanding the business logics and their functions. This is an effective procedure to understand the needs and requirements of business operations. Operational management especially deals with the other firms in finding needs of resources and utilizations and they develop an efficient product that would be helping for business development.

Marks and Spencer is the fastest growing organization to explore their business all over the world. They are planning an effective strategy to solve the issues and problems in proper way. This organization uses different technologies and platforms to understand business process like critical situations and network planning etc.

This report will determine the roles and responsibilities of managers and leaders in an organization. They try to achieve their goals and objectives therefore; it will maintain the quality of product.


P1 Compare the different roles and characteristics of a leader and a manager

Leader and manager are important for organization to handle business process in proper manner. Leader is a person who manage all the business functionality therefore, it also collecting essential information for growth and development. They have specific vision towards the growth and it also provides the details and knowledge of product. It will balance the coordination between stakeholder and other team members (Brueller and Markman, 2018.). Manager is also important to handle the business process in proper way. It also implements an innovative idea for growth and de

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